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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dru Jacobs

May 31, 2023

5  out of  5 rating by Dru Jacobs
"Knowledgeable, helpful and uber responsive. They're great."

Dixie Ervin

May 23, 2023

5  out of  5 rating by Dixie Ervin
"We have been customers for a long time. Lisa has taken good care of us."

Seth Stewart

April 13, 2023

5  out of  5 rating by Seth Stewart
"Very efficient, helpful, and crazy fast! Called at 11:40 and had proof of insurance in time to license my truck over lunch!"

Beverly Spain

April 7, 2023

5  out of  5 rating by Beverly Spain
"We had a kitchen fire. Thankfully my agent encouraged me to get rental insurance when I switched to them and saved us thousands of dollars. A month later after being with State Farm the kitchen fire occured. My agent and her team walked me through the process. Educating me and was always available. The team with cooperate continues to explain the process over and over until I got it. We had to pack our home and was placed in a beautiful hotel. Everything was covered or reimbursed. Each dept was available after hours for any inconveniences. For example checking in the hotel A dog deposit was due and the dept for housing was able to be called and verify that State Farm was paying it. They made a would be stressful situation not be stressful. Thank you State Farm. Let me tell you Jake from State Farm didn't lie. You all had our backs ❤️💯"

Alaya Hunt

March 22, 2023

5  out of  5 rating by Alaya Hunt
"I recently became a State Farm customer and so far they have exceeded my expectations! Everyone I speak with is very welcoming and understanding, especially Chelsea Bunetic! Every step of the process, she was nice and she really great about responding quickly whenever I had questions! If you are looking for a great place to get car insurance I would definitely recommend State Farm!"

Adriana Ehrhart

March 21, 2023

5  out of  5 rating by Adriana Ehrhart
"I have to say, honestly the best staff out there. Any questions or concerns are responded to quickly and resolved in minutes. 10/10 recommend"

Cqc 324

March 20, 2023

5  out of  5 rating by Cqc 324
"Good service and nice people"

Mindy Coyle

March 15, 2023

5  out of  5 rating by Mindy Coyle
"Excellent customer service!"

Cass Tuttle

March 3, 2023

5  out of  5 rating by Cass Tuttle
"Lisa Cravens office is awesome! They are always so extremely helpful and work hard to get back to me quickly. They even call me when they have discounts that I could use towards my insurance. They truly care about their customers and I am always taken care of. Thank you to all of the awesome staff!"

Hollie Campbell

February 28, 2023

5  out of  5 rating by Hollie Campbell
"I've had only one or two issues with my policy (that was super easy to sign up for) since enrolling over a year ago and each time I've had to reach out to Lisa's office I've had a simple and complete answer to my question within an hour or so of reaching out if I don't get someone immediately. Very easy to work with and great staff."

Darryl Hodrick

February 17, 2023

5  out of  5 rating by Darryl Hodrick
"The staff at the office is very helpful and responsive. If you want detailed information on insurance quotes, savings, and bundle opportunities, the staff here is always willing to help."

Destiny Albritton

February 10, 2023

5  out of  5 rating by Destiny Albritton
"Jessica from Lisa Cravens office is AMAZING! The most helpful and thorough insurance representative I've ever worked with. She is so gifted in explaining insurance coverage, various policies and making recommendations. I'm so thankful for her support and efforts. Her help made my day!"

David Basil

January 27, 2023

5  out of  5 rating by David Basil
"Five year customer totally satisfied with the service and very happy to remain a customer in the future"

bob camp

December 25, 2022

5  out of  5 rating by bob camp
"Great office with great employees. Very fast and helpful service."
Profile photo of Mark Davis

Mark Davis

October 24, 2022

1  out of  5 rating by Mark Davis
"I am editing my review due to recent circumstances Me and my wife have had full coverage insurance for more than 3 years Recently they were only supposed to take off for a short period of time natural disaster they took off everything and left it at Liability and I'm still paying full coverage priceEven after I told them I never asked for liability insurance they are notTo help me they are avoiding me now I hit a deer Friday night which they will not cover understandably But If it had been another car I would been in serious trouble because liability only covers the other car not mine I did not ask for liability Let alone take off collision Im very upset with State Farm."

Mary Akin

September 23, 2022

5  out of  5 rating by Mary Akin
"Going on 20 years with Lisa. She is a great agent!"

Tori S

June 20, 2022

5  out of  5 rating by Tori S
"Chelsea at State Farm is incredible! She is so knowledgeable, friendly, and helpful. As a first time car insurance buyer, I wasn’t sure what to expect with the world of insurance. It seemed very scary and intimidating. Chelsea made the insurance process so easy for me and exceeded all expectations. She gave me a great variety of options and listened to my endless questions. I highly recommend working with Chelsea! Everyone I have spoken to in the office has been very kind and welcoming. Such a great experience!"

James Trotter

April 29, 2022

5  out of  5 rating by James Trotter
"Great staff! Chelsea was very knowledgeable and helpful today when I purchased renter’s insurance. Thanks!"

Julia Bartlett

April 28, 2022

5  out of  5 rating by Julia Bartlett
"Chelsea at State Farm has been absolutely amazing with her service and helping me find the right rate for car insurance! As a young female adult, I hear loads of stories for how we're treated with anything car related. I had been paying about $40 a month more than I needed to with a different insurance company and she helped me realize how overpriced that was and why State Farm is definitely the better option for me. One of the most rewarding parts to my experience was how personable Chelsea was. We shared a ton of conversations that made me feel super comfortable with the agency I'm switching over to and it was cool to talk to someone who cares about you as a person and your goals, rather than a robot or someone just trying to boost their numbers in their company. Chelsea was also super knowledgeable in the loads of questions I had for her, she responds incredibly fast, and she even offered advice on some of my future life goals completely unrelated to car insurance. It was amazing. It's a sigh of relief that I finally answered an insurance phone call and got advice and good service for my future."

Evelyn Mitchell

February 15, 2022

5  out of  5 rating by Evelyn Mitchell
"We are happy customers of Lisa Cravens and especially Ginger who is one of her staff. Questions are answered quickly and professionally."

Reid Lyle

February 10, 2022

5  out of  5 rating by Reid Lyle
"Lisa and crew have been excellent partners with my family and business for almost 20 years -- and I'm definitely not an easy client. They are very knowledgeable and responsive, and most importantly, provide me with a lot of peace of mind. Highly recommended."

Amber Prenger

February 1, 2022

5  out of  5 rating by Amber Prenger
"I have had my insurance with Lisa since 2004! They provide exceptional customer service as well as great coverage! You can put your trust in them to help with all of your insurance needs!"

Rebecca Nobles

February 1, 2022

5  out of  5 rating by Rebecca Nobles
"Kind, helpful and great communication!"

Mallorie Dirks

September 28, 2021

5  out of  5 rating by Mallorie Dirks
"I have been with Lisa Cravens for 17 years.. she is just awesome. Her staff is great and I just love the way they treat us. Always professional. But so friendly!"

KJ Brady

September 17, 2021

5  out of  5 rating by KJ Brady
"Jessica was the person we worked with recently with our insurance needs. This office has our business because they are professional and friendly. State Farm pricing is also reasonable! 👌 Give them a call, you won't regret it!"